Costumer Support Specialist
Full-time
Pulse Connect
Job Summary
We are seeking a Customer Support Specialist (Premium Gaming Chair) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while meeting quality and performance standards.
Key Responsibilities
- Handle customer inquiries and concerns through phone calls.
- Provide accurate information about products, services, and account-related concerns.
- Resolve customer issues in a professional and timely manner.
- Document customer interactions accurately in the system.
- Follow company policies, call handling procedures, and quality standards.
- Meet individual and team performance metrics.
Qualifications
- Atleast High School, Senior High School, or College graduate.
- Good to excellent English communication skills.
- Comfortable speaking with customers over the phone.
- Basic computer navigation and typing skills.
- Customer service or call center experience is an advantage but not required.
- Willing to work onsite
Benefits
- Competitive salary
- Performance-based incentives
- Paid training
- HMO and government-mandated benefits
- Opportunities for career growth and development
Qualified applicants will be contacted for the next steps of the recruitment process.
Apply Now
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Costumer Support Specialist in Quezon City vacancy
- ...Design and create costumes for theatrical productions, films, or television shows. Collaborate with directors and production teams to ensure costumes align with the overall vision. Conduct research on historical and contemporary styles to inform costume design....
- ...reporting discrepancies within the HCM (Human Capital Management) software. Ensure accurate processing of wage garnishments (child support, tax levies) and benefit arrears in compliance with US law. Maintain an up-to-date understanding of US Federal, State, and Local...
- ...What you’ll do: Communicate with clients by phone, text and email in under 20 min Champion team through process and admin support Capture every detail accurately in our CRM Solve problems before they blow up using AI tools What it takes: Impeccable...
- ...Description Support clients across multiple channels, including phone calls and emails. Provide assistance to clients via phone and email Resolve client inquiries and issues Maintain client satisfaction Requirements Excellent communication skills Ability...
- ...Job Description We are looking for Healthcare Support Specialist who will provide professional and compassionate support to customers or healthcare members. The role involves handling inquiries, providing accurate information, assisting with account-related concerns...
300 Php
...We are looking for a Healthcare Client Support Specialist to join our healthcare account. In this role, you will assist customers with their healthcare-related concerns, provide accurate information, and ensure a positive customer experience while following established...- ...Data Gathering Specialist - Responsible research, for gathering, analysis, collecting, organizing and validating data from various sources or business unit to as a whole improvement, planning and decision making of each department or the organization. Collects and...
- Job Qualifications: ~ Bachelor’s Degree in any course ~ Possesses average to good communication skills ~ Has 1 year of experience in Sales but FRESH GRADUATES ARE WELCOME TO APPLY ~ Willing to do FIELD WORK around Metro Manila Area ~ Can start ASAP ...
- ...company that provides high quality appliances products in the Philippines for over 28 years in industry. Position: Sales Support Specialist Company Industry: Appliances Manufacturing and Distributor Company Work Location: Morato, Quezon City Work Schedule:...
- ...processing invoices, expense reports, and payment requests Encode and maintain accurate financial data in the accounting system Support the preparation of financial reports, summaries, and reconciliations Monitor and record petty cash transactions and other daily...
- Mag-handle ng queries and concerns ng Home Credit clients and external inquiries through phone. No work experience required! Willing to work in Vertis North, Quezon City (Maximum travel time of 1 hour) Excellent Communication Skills (Tagalog, English, and Written...
- ...Key Responsibilities Provide technical and functional support for US Payroll, Time & Labor, or HCM systems Troubleshoot system issues related to payroll processing, timekeeping, and employee data Support platforms such as Workday, SAP, Oracle, and/or ADP Respond...
- ...Position Title: SAP Business One & IT Support Specialist Employment Type: Full-Time Department: IT Location: Doña Imelda, Quezon City Job Summary We are seeking a capable and solution-oriented SAP Business One & IT Support Specialist who combines functional...
18000 - 19000 Php
...Customer Support Representative – Mental Health Support Specialist Location: Bridgetowne, Quezon City, Metro Manila Work Setup: Onsite Schedule: Shifting Schedule Job Summary We are looking for Customer Support Representatives to join our Mental Health...- ...actively in team meetings and contributes ideas for improvement of the products and services Prepares additional reports and presentations as may be required from time to time Provide support in marketing demo and presentations Willing to do field works...
- ...procedures to minimize errors System Management Monitor system performance and resolve data-related or system-related issues Support system enhancements, upgrades. Manage user access, permissions, and system security Inventory Management & IT Support...
- ...Polish Language Support Specialist Salary: PHP 80,000 – 85,000 Headcount: 3 Work Setup: Onsite Schedule: Shifting Location: Philippines (Relocation required) Job Description: We are hiring Polish-speaking professionals to join our support team in...
- ...The Mental Health Benefits & Counseling Support Coordinator is responsible for assisting members in accessing mental health services, insurance benefits, and counseling resources. The role provides support in benefit verification, care coordination, referral assistance...
324000 Php per year
...Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing. We invest in your success: Every new team member receives comprehensive, paid training...- ...to-face interviews when required Willing to complete onsite training Key Responsibilities: Provide high-quality customer support by delivering personalized solutions to commercial banking clients Ensure strict adherence to banking policies and regulatory...
- ...Job Summary Responsible for providing on-site or remote assistance and support for diverse application, hardware, and network concerns encountered by the store and distribution center (DC) operations team. Job Description Analyzes and resolves application, hardware...
- ...Provided comprehensive administrative and client support for behavioral health services by assisting individuals with mental health insurance benefits, care coordination, and counseling resources. Served as a liaison between clients, healthcare providers, and insurance...
- We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! Your Day-to-Day: Handle customer inquiries, provide solutions, and resolve...
- ...Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and...
- ...Responsibilities The Account Support Specialist is responsible for providing operational and administrative support to the Customer Success Team. This role ensures the timely and accurate execution of key processes such as usage reporting, account monitoring, and renewal...
- ...Digital Advertising Support Specialist (Tech & Consumer / Digi Ads) Job Description As a Digital Advertising Support Specialist, you will assist businesses and advertisers in creating, managing, and optimizing digital advertising campaigns across multiple online...
- ...Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and...
- ...Job Description ~ As an IT Support Specialist, you will be responsible for providing day-to-day technical support to all internal clients, ensuring the smooth operation, security, and reliability of the company’s IT systems and infrastructure. What you'll be...
- We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Responsibilities: Communicates with customer on the phone or by way of written correspondence to deal with...
- Job Description: Handle customer concerns via chat and email . Provide accurate resolutions, process requests, update customer information, and maintain proper documentation. Qualifications: Strong written English, basic computer skills, good typing skills, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Costumer Support Specialist. Be the first to apply!
