Call Center Agent
Full-time
Metacom Careers
Description - Handle incoming calls and provide exceptional customer service to clients.
- Effectively communicate product information and assist with inquiries.
- Resolve customer complaints promptly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with team members to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: 0–2 years of experience in a customer service role
- Skills and Competencies: Proficiency in English language and effective communication skills
- Qualities and Traits: Strong interpersonal and people skills with a focus on customer satisfaction
- Skills and Competencies: Demonstrated organizational skills and ability to multitask
- Responsibilities and Duties: Familiarity with technical troubleshooting processes
Vacancy posted 25 days ago
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