Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage customer inquiries via phone, email, and chat in a professional manner.
- Resolve customer issues promptly and effectively to enhance customer satisfaction.
- Document customer interactions and feedback accurately in the system.
- Collaborate with other departments to improve overall service quality.
- Provide product information and support to customers as needed.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1–3 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and customer-oriented.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
- Working Conditions: May require flexible hours including evenings and weekends.
Vacancy posted 4 days ago
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