Associate Operations Manager with Content Moderator Experience
Full-time
Tech Mahindra
- Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company.
- Provide excellent customer service and determine the needs of the client.
- Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performance.
- Participate in the development and presentation of proposals for business development.
- Balance the needs of key stakeholders and ensure the teams they are involved with are aware of the combined end goals.
- Profit and Loss
- Establish operations objectives and work plans, delegate assignments to subordinate Team Leads when necessary, and conduct regular meetings to improve productivity, product knowledge and customer satisfaction.
- Manage and drive performance from the Team Leads and Associates in meeting SLAs and KPIs
- Manage program attrition
- People development
- Analyze performance trends and provide process improvements and resolution
- Collaborate with the Support groups in identifying gaps in the process and providing action plans and resolution
- Candidate must possess at least a Bachelor's/College Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this position.
- Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Associate Operations Manager with Content Moderator Experience in Cebu vacancy
- ...Alorica Apas Cebu is hiring for Social Media Content Moderator Roles. This is only for 60 slots. This is an ONSITE job assignment. Your job is: Review social media content to see if it follows the company's policy. At least SHS graduate or HS Graduate (Old Curriculum...
- ...The Regional Branch Operations Associate will handle operational efficiency,... ...position will also assist in managing the personnel, client relationships... ...standards in collaboration with the Sales Team. Inventory... ...the role. Has adequate experience in handling regional...
- ...services At least HS Grad (old curriculum) / SHS grad (new curriculum) Excellent communications skills With At least 6 months of Call Center Experience Willing to work on site Why Pick Us? Competitive Salary Exciting Performance Bonuses & Account...
20000 - 25000 Php
...Project Juggernaut (Airlines) Qualifications: Completed 2 years in college (with no back subjects) for Old Curi. / College Graduate With at least 6 months of solid BPO experience (recent*) Must have a C1 level - excellent verbal communication skills with proficiency...20000 - 25000 Php
...Account: Telecommunications Salary: 6mos-23mos bpo experience 20k package 24mos- up 25k package Qualifications: 6 months bpo experience... ...the 90-day source ownership period Virtual process; walk in if candidates are done with the chatbot (Link will be sent by POC)...- ...an experienced Clinical Operations Assistant Manager to lead a clinical operations... ...healthcare BPO leadership experience, and current experience... ..., consistent, and aligned with client requirements. 2.... ...Registered Nurses, clinical associates, and team leaders....
- ...WHAT YOU'LL OWN Lead and align all operational functions across teams to ensure... ...strong cross-functional relationships with HR, QA, Finance, and leadership... ...level WHO YOU ARE ~3+ years of experience in an Operations Manager role in a BPO, call center, or similar...Remote job
266000 - 426000 Php
...business-related course. • Minimum of 10 years of relevant experience, including 5 years in a senior post, is required. • Excellent... ...Demonstrated proficiency in MS Office applications. • Excellent time management, organizational, and prioritization skills and ability to...- ...Financial transactions Financial forecasting Preparing and managing cashflow Organizing and implementing a financial policies... .../ Finance or a related fields. At least 1-2 years experience Excellent in communication and Interpersonal Skills. Proficiency...
- ...Assist in managing daily operations within the team. Coordinate with various departments to ensure smooth workflow and efficiency. Monitor team performance... ...in Business Administration or a related field Experience Level: 1–3 years in operations management or a...
- ...Service Representative, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring an excellent customer experience. Qualifications: High school diploma or equivalent (Bachelor’s degree is a plus)....
200000 - 300000 Php
Job title: Associate Director for Operations Work setup: Temporary WFH Work schedule: Flexible... ...• Minimum of 10 years of relevant experience, including 5 years in a senior post... ...Office applications. • Excellent time management, organizational, and prioritization...- ...Construction Operations Manager CEBU Job Responsibilities Develop and execute construction... ...feasibility, compliance, and suitability with company and regulatory standards.... ...related field. Minimum of 5 years’ experience in construction, project, or site management...
- ...Description: Job Responsible: The Operations is responsible for overseeing... ...: Daily Operations Management Supervise dispatching of... ...utilization. Ensure compliance with traffic, safety, and company... ...(preferred). ~3+ years of experience in operations, transportation...
- ...The Operation Manager will oversee the day-to-day operations of the company... ...solutions. Collaborate with cross-functional teams (engineering... ...Identify and mitigate risks associated with AI operations,... ...preferred). ~5+ years of experience in operations management, preferably...
- ...Position Overview The Admin, Finance & Operations Associate is the operational backbone of the... ...we're looking for someone who can manage all three areas with confidence and ownership. The ideal... ...field At least 2-3 years of experience in an admin, operations, or finance...
- ...every interaction delivers a positive customer experience while upholding our commitment to excellent service... ...: Answer customer calls promptly and assist with inquiries regarding products, orders, and account management. Educate & Inform: Clearly explain product features...
- ...Assist in managing financial records, budgets, and reports. Support... .... Oversee day-to-day operations, ensuring efficiency and adherence... ...processes. Coordinate with different departments to ensure... ...financial tasks. Previous experience in finance or operations (...
- ...Marketing Strategist with AI Workflow Experience (Full-Time) We are hiring a full-time Marketing Strategist who can turn ideas, content, or manuscripts into clear positioning, compelling messaging, and structured launch strategies. This strategy-first role uses AI...
22000 - 23000 Php
Healthcare Account -Open to SHS, College Grad -With or without BPO experience -Willing to work on site Salary: up to 22k- 23k package65000 - 70250 Php
...Position: Knowledge Manager - Training / Knowledge Management Lead... ...Notes: Years of relevant experience: Experience managing trainors... ...resources, and support operational excellence through effective... ...and up to date Collaborate with Operations, Training, Quality...- # Monitors Area Managers/Branch Managers who need skill upgrading, advanced knowledge on... ...# Represents the company in meetings with Lessors; Board Meeting/MANCOM once a month... ...implementation/execution of the intended operations standard operating procedures and policies...
- ...Monitor and ensure efficient branch operations in alignment with corporate goals and strategies. Support sales activities and manage inventory control to optimize stock levels... ...Administration, or relevant field. Experience Level: Seeking candidates with less than...
- ...experienced and strategic Associate Director / Director – US Mortgage Operations to lead large-scale... ..., proven leadership in managing large teams, and the ability... ...while aligning teams with business objectives.... ...quality, and customer experience. • Prepare and present...
- ...Job Summary: The Retail Sales Operations Manager leads the entire retail business of 40 stores... ...consistent growth, and strong customer experience. A key mandate is to absorb at least 70... ...stores and mobile outlets. • Work closely with Production Planning to align output...
- ...seeking a detail-oriented Cash Management Associate to support our Accounting Department... ...transactions and assisting with check issuance as needed. This position... ...to apply. -1–4 years of experience in cash handling, accounting operations, vault management, or banking...
- ...License (CPC or CIC) – required Minimum of 3 years medical coding experience (CPT & HCPCS) For PHRN Coders: 1–2 years clinical experience... ...ICD codes based on provider documentation Ensure compliance with coding guidelines, payer policies, and regulatory standards...
- Managing a company's finances, including accounting, budgeting, and financial planning. College graduate NBI clearance
- ...Description Manage and lead a team of customer service representatives... ..., ensuring they are equipped with the necessary skills and... ...improvement and drive operational excellence. Collaborate with... ...strategies that enhance the customer experience. Liaise with clients to...
- ...Oversee daily operations to ensure efficiency and effectiveness of operations... ...operational processes. Manage budgets and forecasts... ...and supplies. Coordinate with Chief operating head and owner... ...Administration or a related field Experience Level: 1–3 years Skills...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Operations Manager with Content Moderator Experience. Be the first to apply!
