Call Center Agent
Full-time
RSD Human Resource Management Consultancy
Description - Handle inbound and outbound customer calls professionally.
- Provide knowledgeable answers to questions about products, services, and policies.
- Manage and resolve customer complaints effectively.
- Document all calls and customer interactions in the system.
- Assist in the training of new staff members when necessary.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Ability to work in a fast-paced environment
- Responsible and reliable: Dependability is critical in this role
- Working Conditions: Must be able to work flexible hours including evenings and weekends
Vacancy posted 18 days ago
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