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Customer Service Associate Hiring for Top Bpo's.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and service requests.
  • Collaborate with team members to improve overall customer satisfaction.
  • Identify and escalate complex issues to the appropriate department for resolution.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field
  • Experience Level: 1–3 years of experience in customer service
  • Skills and Competencies: Excellent communication and interpersonal skills
  • Skills and Competencies: Proficient in using customer service software and tools
  • Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
  • Working Conditions: Must be able to work in a fast-paced environment
Vacancy posted a month ago
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