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Reports Analyst - / Business Reporting

Full-time

Gratitude Inc

Job Title: Reports Analyst

Location: Manila / Taguig, Philippines
Experience: 1–5 yrs
Work Setup: Hybrid

Job Description :

We are hiring a Reports Analyst to support business reporting, data analysis, and performance monitoring within the BPO / Call Center industry. The ideal candidate should have strong analytical skills, advanced Microsoft Office knowledge, and the ability to present business insights and prepare process documentation.

Key Responsibilities :

  • Prepare and maintain business reports and performance dashboards.

  • Analyze operational data and generate meaningful insights.

  • Support business reporting and management requirements.

  • Use Excel and other Microsoft Office tools for data analysis and presentations.

  • Prepare process documentation and business reports.

  • Deliver training based on documented processes.

  • Present findings and insights to stakeholders.

  • Ensure reporting accuracy and timely delivery.

Required Skills : 

  • Data Analytics

  • Business Reporting

  • Advanced Microsoft Excel

  • Microsoft Word and PowerPoint

  • Business Writing and Documentation

  • Data Presentation and Communication

Qualifications : 

  • Bachelor's degree or college degree, preferably in Computer Science or a related field.

  • Deep to expert knowledge of Microsoft Excel, Word, and PowerPoint.

  • Excellent written and verbal communication skills.

  • Experience in process documentation and delivering training.

Vacancy posted 2 days ago
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