Reports Analyst - / Business Reporting
Gratitude Inc
Job Title: Reports Analyst
Location: Manila / Taguig, Philippines
Experience: 1–5 yrs
Work Setup: Hybrid
Job Description :
We are hiring a Reports Analyst to support business reporting, data analysis, and performance monitoring within the BPO / Call Center industry. The ideal candidate should have strong analytical skills, advanced Microsoft Office knowledge, and the ability to present business insights and prepare process documentation.
Key Responsibilities :
Prepare and maintain business reports and performance dashboards.
Analyze operational data and generate meaningful insights.
Support business reporting and management requirements.
Use Excel and other Microsoft Office tools for data analysis and presentations.
Prepare process documentation and business reports.
Deliver training based on documented processes.
Present findings and insights to stakeholders.
Ensure reporting accuracy and timely delivery.
Required Skills :
Data Analytics
Business Reporting
Advanced Microsoft Excel
Microsoft Word and PowerPoint
Business Writing and Documentation
Data Presentation and Communication
Qualifications :
Bachelor's degree or college degree, preferably in Computer Science or a related field.
Deep to expert knowledge of Microsoft Excel, Word, and PowerPoint.
Excellent written and verbal communication skills.
Experience in process documentation and delivering training.
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