Financial Account CSR - Fraud / Collections - JPMC Cebu - 22K to 35K
22000 - 35000 PhpGratitude Inc
Financial Account CSR - Fraud / Collections - JPMC Cebu - 22K to 35K
Company: JPMorgan Chase (JPMC) - One of the World's Largest Financial Institutions
Location: Cebu City, Cebu - Onsite (WFO)
Account: US Financial Banking - Fraud / Collections / Payments
Salary: PHP 22,000 - PHP 35,000 Starting Package - Based on Experience
Setup: Onsite - Full-time
Overview:
Build your future with JPMorgan Chase! Hiring Customer Service Specialists for our US Financial Banking account in Cebu. Grow your skills in fraud investigation and premium customer care!
Responsibilities:
- Handle fraud investigation cases for US Financial Banking customers
- Manage transactions including collections, payments, and loans
- Provide prompt resolution with excellent problem-solving
- Ensure compliance with security protocols and banking policies
- Deliver exceptional customer support
Qualifications:
- Proficient in using multiple computer apps in Windows environment
- Education & Experience - Any of the following:
- Completed at least 2 years in college OR
- Completed K-12 (SHS Grad) OR
- HS Grad with at least 1 year customer-facing exp OR
- 2-year vocational / certificate course with at least 1 year customer-facing exp
- At least 1 year exp in fraud, financial accounts, or related fields REQUIRED
- Good to excellent English comms
Benefits:
- PHP 22K to 35K starting - based on profile and experience
- HMO and comprehensive benefits
- World-class training from JPMC
- Long-term career growth in Banking and Finance
- Work with a prestigious global financial brand
22000 - 35000 Php
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