Customer Service Representative - WFH Set up in Cebu

Job Industry Telecommunications

Job Type Full-Time

Experience Level Entry Level

Date Posted 2022-06-23

Job Location Cebu
Cebu City
6000
Central Visayas
Philippines

Company Information Global Headstart Specialist
4th Level Fisher Mall, 325 Quezon Avenue corner Roosevelt Avenue, Brgy Sta. Cruz, Quezon City, Metro
4th Level Fisher Mall, 325 Quezon Avenue corner Roosevelt Avenue, Brgy Sta. Cruz, Quezon City, Metro
Quezon, City
Website:
Global Headstart Specialist, Inc. specializes in
providing industry-leading human resources
(HR) solutions including, but not limited to:
sourcing and recruitment, training &
development and executive search.

Job Description Responsibilities:

Providing day-to-day customer service support to customers needs based on client account services or products.
May handle assistance through phone, chat or email.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
Ensuring quality support and customer satisfaction.

Job Qualifications Requirements:

Must be at least a High School Graduate.
With at least 3 months Call Center experience are welcome to apply.
Must be able comfortable communicating in English.
Must be able to type at least 25wpm.
Must have basic computer skills.
WFH and WAO openings are available. #J-18808-Ljbffr